Terms & Condition

Terms & Conditions of Use of RBT Online Store & Sale through RBT Online Store

Last updated on April 29, 2020


Welcome to rbtuae.com

Red Bubbles Technology LLC (“RBT”) and/or its affiliates provide website features and other products and services to you when you visit or shop at rbtuae.com  (the "Website"), use RBT supplied products, or services, use RBT supplied applications for mobile, or use software provided by RBT in connection with any of the foregoing (collectively "RBT Online Services"). “Affiliate” means, with respect to a particular person, any entity that directly or indirectly controls, is controlled by, or is under common control with such person. Please see our Privacy Policy to understand how we collect and process your personal information through RBT Online Services. RBT provides the RBT Online Services and sells our products to you online subject to the conditions set out on this page. Rbtuae.com is the online trading name for Red Bubbles Technology LLC.

Conditions of Use

Conditions of Sale

Conditions of Use

Please read these conditions carefully before using RBT Online Services. By using RBT Online Services, you signify your agreement to be bound by these conditions. We offer a wide range of RBT Online Services, and sometimes additional terms may apply. When you use an RBT Online Service (for example Your Profile, Gift Cards or RBT Online applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that RBT Online Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

Notice and Procedure for Making Claims of Right Infringements

  1. ELECTRONIC COMMUNICATIONS

When you use any RBT Online Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the Website or through the other RBT Online Services, such as our Message Center. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

  1. RECOMMENDATIONS AND PERSONALIZATION

As part of the RBT Online Services, we will recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience.



  1. COPYRIGHT, AUTHORS' RIGHTS AND DATABASE RIGHTS

All content included in or made available through any RBT Online Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of RBT or its content suppliers and is protected by local and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any RBT Online Service is the exclusive property of RBT and is protected by local and international copyright and database right laws.

You may not extract and/or re-utilize parts of the content of any RBT Online Service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any RBT Online Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any RBT Online Service (e.g. our prices and product listings) without our express written consent.

  1. TRADEMARKS

RBT Trademarks, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any RBT Online Service are trademarks or trade dress of RBT. RBT's trademarks and trade dress may not be used in connection with any product or service that is not RBT's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits RBT. All other trademarks not owned by RBT that appear in any RBT Online Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by RBT.

  1. LICENCE AND ACCESS

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, RBT or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the RBT online Services. This license does not include any resale or commercial use of any RBT Online Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any RBT Online Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by RBT or its licensors, suppliers, publishers, rights holders, or other content providers. No RBT Online Service, nor any part of any RBT Online Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of RBT without our express written consent. You may not use any meta tags or any other "hidden text" utilizing RBT's names or trademarks without our express written consent.

You may not misuse the RBT Online Services. You may use the RBT Online Services only as permitted by law. The licenses granted by RBT terminate if you do not comply with these Conditions of Use or any Service Terms.


  1. YOUR ACCOUNT

You may need your own RBT online account to use certain RBT Online Services, and you may be required to be logged into the online account and have a valid payment method associated with it.

If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. 

If you use any RBT Online Service you are responsible for maintaining the confidentiality of your online account and password and for restricting access to your online account, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access your information in the Your Account section of the Website.

You must not use any RBT Online Service: (i) in any way that causes, or is likely to cause, any RBT Online Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

  1. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

You may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid notice form, the obligation) to remove or edit such content. If you believe that any content on or advertised for sale on any RBT Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any RBT Online Service, please notify us by completing and submitting the appropriate notice form and we will respond.

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the Website (including any images, video or audio, all together "content", you grant RBT a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, create derivative works from, distribute, make available, translate, and modify such content throughout the world in any media. You grant RBT and RBT’s sublicensees the right to use the name that you submit in connection with such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify RBT for all claims brought by a third party against RBT arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us. RBT has the right but not the obligation to monitor and edit or remove any activity or content. RBT takes no responsibility and assumes no liability for any content posted by you or any third party.

  1. INTELLECTUAL PROPERTY CLAIMS

RBT respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Right Infringements.

  1. RBT SOFTWARE TERMS

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with RBT Online Services (the "RBT Software").

  1. SANCTIONS AND EXPORT POLICY

You may not use any RBT Online Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using RBT Online Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including RBT Software), technology, and services. Nothing in these Conditions of Use shall, or shall be interpreted or construed to, induce or require RBT or you to act in any manner (including taking or failing to take any actions in connection with a transaction) which is inconsistent with or penalized under any applicable U.S. laws, regulations, rules, or requirements.

  1. OTHER BUSINESS

Parties other than RBT operate stores, provide services, or sell product lines on this Website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. RBT does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. When a third party is involved in your transactions, we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

  1. RBT'S ROLE

RBT allows third party sellers to list and sell their products at rbtuae.com. In each such case this is indicated on the respective product detail page. While RBT helps facilitate transactions that are carried out on the RBT marketplace, RBT is neither the buyer nor the seller of the seller's items. RBT provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third parties’ products is solely between buyer and seller. RBT is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the seller's agent. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller. Because RBT wants the buyer to have a safer buying experience, RBT provides the RBT A-to-z guarantee in addition to any contractual or other rights.

  1. OUR LIABILITY

We will do our utmost to ensure that availability of the RBT Online Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to RBT Online Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

RBT will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the RBT Online Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

  1. APPLICABLE LAW

These conditions are governed by and construed in accordance with the laws of the Dubai Economic Department (“DED). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any RBT Online Service, or to any products or services sold or distributed by RBT or through rbtuae.com, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) qualifies for determination through the Commercial Compliance and Consumer Protection Sector in DED (“CCCPS”), then the CCCPS shall have exclusive jurisdiction to settle any such Dispute. For Disputes that do not qualify for determination through the CCCPS, the courts of the Dubai shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the Dubai. For the purposes of this section, you waive any objection to either the courts of the Dubai or the CCCPS, as applicable, on the grounds that either of them is an inconvenient or inappropriate forum to settle any Dispute.

  1. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

We reserve the right to make changes to any RBT Online Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the RBT Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

  1. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

  1. CHILDREN

We do not sell products for purchase by children. We sell products for purchase by adults. If you are under 21 you may use the RBT Services only with the involvement of a parent or guardian.

  1. OUR CONTACT DETAILS

This Website is owned and maintained by RED BUBBLES TECHNOLOGY LLC. Our contact details are:

RED BUBBLES TECHNOLOGY LLC,

Flat# 308, Sundos Al Nahda Building,

Amman St. Al Nahda 2,

Dubai, United Arab Emirates

https://www.rbtuae.com

  1. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF RIGHT INFRINGEMENTS

If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.

Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to RBT the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify RBT for all claims brought by a third party against RBT arising out of or in connection with the submission of a Notice Form.

Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on rbtuae.com and are posted solely at the direction of Third-Party Sellers who may be contacted via their Seller Information page, accessible from any of their listings.





ADDITIONAL RBT SOFTWARE TERMS

Use of the RBT Software:

You may use RBT Software solely for purposes of enabling you to use and enjoy the RBT Online Services as provided by RBT, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the RBT Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the RBT Software or otherwise assign any rights to the RBT Software in whole or in part. You may not use the RBT Software for any illegal purpose. We may cease providing any RBT Software and we may terminate your right to use any RBT Software at any time. Your rights to use the RBT Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain RBT Software that are specifically identified in related documentation may apply to that RBT Software (or software incorporated with the RBT Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any RBT Online Service is the property of RBT or its software suppliers and protected by local and international copyright laws.

Use of Third-Party Services. When you use the RBT Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering. Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the RBT Software, whether in whole or in part, or create any derivative works from or of the RBT Software.

Updates. In order to keep the RBT Software up to date, we may offer automatic or manual updates at any time and without notice to you.











Conditions of Sale

These Conditions of Sale govern the sale of products by RED BUBBLES TECHNOLOGY LLC, to you. For conditions relating to the sale by third parties to you on rbtuae.com, please see Article 13 of the Conditions of Use. We offer a wide range of RBT Online Services, and sometimes additional terms may apply. When you use an RBT Online Service (for example Your Profile, Gift Cards or RBT applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that RBT Online Service ("Service Terms"). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control.

Please read these conditions carefully before placing an order with RED BUBBLES TECHNOLOGY LLC. By placing an order with RED BUBBLES TECHNOLOGY LLC, you signify your agreement to be bound by these conditions.

  1. OUR CONTRACT

Your order is an offer to RBT to buy the product(s) in your order. When you place an order to purchase a product from RBT, our online store provides you various secured steps to recheck your order prior to proceeding with payment gateway for payment process and finally placing the order. We will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Receipt Confirmation E-mail") after the successful payment process. The Order Receipt Confirmation E-mail is acknowledgement that we have received your order along with payment. Depending on the location of your choice of delivery and the shipping method, when we ship the product to you, we will send you an e-mail confirmation that we've shipped the product to you (the "Shipping Confirmation E-mail"). Your contract is with RED BUBBLES TECHNOLOGY LLC. Both you and RBT can cancel your order for a product at no cost any time before we send the Shipping Confirmation E-mail relating to that product. Your right to cancel does not apply to certain categories of products and services, including digital products or software which are not supplied in a physical format (e.g. on a CD or DVD), once download or use (whichever is earlier) has begun.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Shipping Confirmation E-mail if an electronic invoice is available. 

RBT focuses on business development for end users and prohibits sales by unauthorized resellers. Sales by unauthorized resellers refer to behavior of customers who resell to their direct customers of products purchased from RBT. If RBT finds out that you resell products purchased from RBT without our written authorization, we reserve the right not to allow product purchase by your account and may permanently close your account.

  1. RETURNS, REFUNDS AND CANCELLATION

Please see our Refund/Return/Cancellation Policy for further details

  1. WARRANTY

RBT provides up to twelve (12)- month warranty from the date of shipping on eligible products purchased in the United Arab Emirates (the “UAE”). At RBT’s discretion, this warranty obligation is limited to repair of defective product or replacement of the defective part, or replacement or refund according to the price of the product at the time of repair or replacement. For selected products and in instances where the transaction takes place in the UAE and RBT is the seller of record, warranty repairs will be carried out by authorized service centers designated by RBT. 

  1. PRICING AND AVAILABILITY

All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the Website including on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and will refund you if you are charged for those products.

Please note that unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order. If we have made a mistake and a product's correct price is higher than the price on the Website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

  1. PRODUCT INFORMATION

Unless expressly indicated otherwise, RBT is not the manufacturer of the products sold on this Website. While we work to ensure that product information on our Website is correct, actual product packaging and materials may contain more and different information to that displayed on our Website. Ingredients may also change. All information about the products on our Website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our Website. Please always read labels, warnings and directions provided with the product before use. RBT accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties.

  1. CUSTOMS

When ordering products from RBT for delivery outside of the UAE you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from RBT, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. 

  1. OUR LIABILITY

RBT and its Affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are shipped, you may cancel your order at any time prior to shipping.

  1. APPLICABLE LAW

These conditions are governed by and construed in accordance with the laws of the Dubai Economic Department (“DED). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any RBT Online Service, or to any products or services sold or distributed by RBT or through rbtuae.com, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) qualifies for determination through the Commercial Compliance and Consumer Protection Sector in DED (“CCCPS”), then the CCCPS shall have exclusive jurisdiction to settle any such Dispute. For Disputes that do not qualify for determination through the CCCPS, the courts of the Dubai shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the Dubai. For the purposes of this section, you waive any objection to either the courts of the Dubai or the CCCPS, as applicable, on the grounds that either of them is an inconvenient or inappropriate forum to settle any Dispute.

  1. AMENDMENTS TO THE CONDITIONS OF SALE

We reserve the right to make changes to our Website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us. If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

  1. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

  1. CHILDREN

We do not sell products for purchase by children. We sell products for purchase by adults. If you are under 21 you may use the RBT Services only with the involvement of a parent or guardian